Shipping Information
All prices on our website and invoices are in Canadian Dollars. We ship all packages with delivery addresses in Canada via UPS, Purolator, Canada Post, and occasionally Canpar. Courier selection is at our discretion. The following minimum amount for free shipping applies after any discounts have been applied and before tax.
FREE SHIPPING WITHIN CANADA ON ORDERS OF $150 OR MORE
Shipping fees for orders below the minimum amounts are as follows:
- PEI, NS, NB: $15 flat rate
- Rest of Canada: $20 flat rate
Shipping Times
We aim to dispatch most packages within 2-5 business days, with orders placed near statutory holidays or in March requiring an additional 1-3 business days. Please allow this time to pass before inquiring about the status of your shipment. Note that weekends and statutory holidays are not considered business days. Shipping time frames are estimates and not guaranteed. While we strive to maintain a stocked inventory or produce items as needed, there may be occasions when out-of-stock items delay your order. In such cases, we will promptly notify you. Upon shipping, a confirmation email with a tracking link will be sent. For deliveries required by specific dates or within certain time frames, specify these dates in the Order Comments section during online checkout, or inform us via email or phone within 24 hours of placing your order. We diligently review Order Comments to prioritize shipments and ensure timely arrivals based on courier estimates. Should we foresee any delivery challenges, we will explore expedited shipping options with you.
U.S. Shipping Update as of November 13th, 2025: U.S. orders are paused while we monitor recent U.S. customs and border rules. For more than 20 years, we have shared our handmade products with customers in Canada and the United States. We are truly grateful to the many of you who have visited us here on Prince Edward Island. Your ongoing support is deeply appreciated. Although this is not a permanent decision, there is no set date to resume, and we cannot guarantee resumption. Updates will be posted here and in our e‑newsletter if circumstances change. Orders within Canada continue as normal, with in‑store shopping and local pickup on Prince Edward Island. Also, gifts can still be sent to Canadian addresses from anywhere in the world.